Moxie China
Support
Need help with Moxie China, app content, privacy, or travel setup guidance? Contact the developer and we will help as soon as possible.
Email: moxiechina@126.com
For support, bug reports, privacy questions, or content corrections, email moxiechina@126.com. Please include your iPhone model, iOS version, app version, and a short description of the issue when relevant.
We usually respond within 3 business days. Response times may vary during weekends, holidays, or periods of high support volume.
Moxie China provides practical travel guidance for app setup, payments, VPN preparation, weather, AQI, food cards, and first-day travel basics. Some features depend on iOS permissions, device settings, third-party apps, or network availability.
If city detection or weather does not work, check that location permission is enabled for Moxie China in iOS Settings and that your device has an active network connection. You can also choose a city manually inside the app.
Links to Alipay, WeChat, maps, transportation, hotels, food, bike, and translation apps may open third-party apps or App Store pages. Moxie China is not affiliated with those third-party services, and their availability, account setup, fees, and policies are controlled by the respective providers.
Review the Moxie China Privacy Policy at moxiechina.app/privacy. For privacy or deletion requests, contact moxiechina@126.com.